Language and communication barriers are among the leading drivers of health inequality in the NHS. Every day, millions of people struggle to understand or participate in their care, whether due to limited English proficiency, being Deaf or hard of hearing, … Read More
communication barriers
Stockport NHS Foundation Trust ends the “silent era” with CardMedic roll-out
Stockport NHS Foundation Trust has gone live with CardMedic across the organisation, enabling its 6,300-strong workforce to communicate more clearly and confidently with patients who face language or communication barriers. CardMedic is a digital healthcare communication platform that allows staff and patients to … Read More
How CardMedic’s new call feature is saving time and boosting efficiency for NHS trusts
In healthcare settings, effective communication can literally be a matter of life and death. When language barriers prevent patients from understanding their care or healthcare professionals from gathering crucial information, the consequences can be severe. CardMedic’s innovative call feature is … Read More
Interpreting in maternity care: Not just an option
CardMedic has been featured in a new report from Sands & Tommy’s Joint Policy Unit’s Maternity Consortium Not Just an Option: Interpreting as an Essential Component of Safe Maternity and Neonatal Care. The report makes one thing clear: interpreting is not … Read More
Revolutionising healthcare communication with responsible AI
There is a critical challenge facing the NHS right now: how do we ensure equitable access to care for all patients, regardless of language, literacy or background? Approximately 6.6 million people in England alone have poor literacy, hindering their ability … Read More
Northumbria Healthcare Partners with CardMedic to Break Down Language Barriers and Reduce Health Inequalities
Northumbria Healthcare NHS Foundation Trust (NHFT) has today announced its partnership with CardMedic, a digital app designed to improve communication between healthcare staff and patients with language or communication barriers. The deployment of CardMedic will initially focus on the Trust’s … Read More
Confronting the true cost of health inequalities
Health inequalities are not just an ethical challenge, they inflict a substantial and often hidden, financial burden on healthcare systems. Health inequalities cost the NHS an estimated £4.8 billion every year, while those in the poorest areas of England live … Read More
CardMedic featured in HFMA case study
CardMedic: Transforming Communication in NHS Maternity Services Effective communication is the cornerstone of quality healthcare, yet language barriers can create significant challenges, particularly in high-stakes settings like maternity care. A recent case study by the Healthcare Financial Management Association (HFMA) … Read More
CardMedic secures £411,000 Innovate UK grant to transform healthcare communication barriers
CardMedic is pleased to announce it has secured £411,000 in funding from Innovate UK’s SMART grant programme. The grant will fund a 12-month project, running from April 2025 to March 2026, to scale and integrate an innovative portal transforming how … Read More
CardMedic recognised in NHS England’s Patient Safety Health Inequalities Framework: Here’s why
Reducing health inequalities is more than a moral imperative. It’s a strategic investment for healthcare providers looking to deliver better outcomes, greater efficiency and safer care. NHS England’s recent Patient Safety Healthcare Inequalities Reduction Framework, published in May 2025, is … Read More
