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Hospitals and health systems

One communication standard across every ward, department and site – with the data to show it is working.

Hospitals and health systems: CardMedic in use in this setting.
Photographed on a site visit to a customer Trust, with the team who use CardMedic on their wards.

The situation

Large organisations rarely have one communication pathway. Interpreting is contracted centrally, accessible formats sit with a different team, and everyday communication depends on whoever is on shift.

What that costs

  • Access varies between sites, specialties and out-of-hours periods.
  • Health-inequality commitments are hard to evidence beyond interpreting spend.
  • Improvement work is slowed by the absence of a whole-pathway baseline.

How CardMedic fits

Every team gets the same approved options on the phone or tablet already in their pocket. You get one view of what was needed, what was used and what was escalated.

Three outcomes

  • 01

    Consistency

    The same approved communication options in every setting.

  • 02

    Reach

    Support for the everyday interactions that previously had none.

  • 03

    Evidence

    Adoption, modality and escalation reporting by site and specialty.

Take back control of the communication pathway

Your organisation – not a software vendor or a language-service provider – sets the approved communication options and the routing policy. CardMedic applies your rules and shows you what happened.