TERMS & CONDITIONS

OUR TRADEMARK Our companies Card Medic Limited and Card Medic, Inc. trade as “CardMedic” and this trading name and trademark belongs to Card Medic Limited and is protected as a registered trademark. No use may be made of our trade name or trademark without express prior written licence from Card Medic Limited. OUR PROPRIETARY RIGHTS Content on the CardMedic website, web application, mobile application and related company collaterals may be created by a variety of contributors, including but not limited to employees, sub-contractors, directors, users, authors, subject matter experts, and third-party collaborators engaged by CardMedic. Regardless of the source or nature of the contribution, all intellectual property rights in the content belong exclusively to CardMedic. This ownership applies to content created directly or indirectly, whether through employment, contractual relationships, or user contributions, and includes all forms of intellectual property rights arising from or associated with such content. Specifically (but without limitation) the content of the website, web application and mobile application (including communication flashcards and related features and functionality) is protected as copyright (and copyright is asserted with the copyright notice appearing at the foot of each screen or page). No licence for the reproduction of any CardMedic owned copyright material, website, web application or mobile application content has been granted by CardMedic to any third party for the purpose of reproduction nor, particularly, to create a website, web application, mobile application or collection of printed materials containing CardMedic content (individually or in combination). Prohibited Competitive Use: Users must not use CardMedic, its content, or platform for the purposes of competitive analysis, benchmarking, product development, or the creation of derivative or competing solutions. Non-Circumvention: No user may use access to CardMedic or its content to solicit, divert, or contract with CardMedic’s customers, prospective customers, or partners. You must not republish or copy copyright material (including (without limitation) an individual communication flashcard and/or any combination of two or more communication flashcards, website, web app or mobile application content) belonging to CardMedic, nor sell, rent or sub-license such copyright material without express prior written consent. You may not create frames around our web pages, web application pages or mobile application pages without prior written permission or otherwise copy, screen capture or share CardMedic content with others (including patients and colleagues) unless with express written permission from CardMedic. INTELLECTUAL PROPERTY IN NEW FEATURES All new features, functionalities, and enhancements introduced to the CardMedic platform, including but not limited to software updates, design improvements, and additional content, are and shall remain the exclusive property of CardMedic. No rights, title, or interest in such features are granted to users other than the limited licence to use them in accordance with these Terms. Any attempt to copy, reverse-engineer, or exploit such features for commercial purposes without prior written consent from CardMedic is strictly prohibited. GRANT OF LICENCE TO HEALTH WORKERS TO USE CARDMEDIC The CardMedic website, web application, mobile application, communication flashcards and associated features and content are designed to be used by health workers as a communication tool with individual patients and as such is intended that the communication content on the website, web application and mobile application be accessed by a health worker and shared (as a communication tool) with their patient(s) exclusively and at no charge to the patient. Such use may be by way of creating a hard copy (print out) to show to a patient or by downloading an electronic copy to use in communication with a patient on an electronic device. There is no limit to the number of times a health worker may access the website, web application or mobile application to use the content as a communication tool nor any limit to the number of patients that a health worker may use the communication tool with. User Identity and Purpose: Users must not create accounts under false identities, misrepresent their occupational role, affiliation, or purpose of access. Any such misuse constitutes unauthorised access and a material breach of these Terms. It is prohibited for any charge to be made by the health worker for use of the CardMedic in any context whatsoever. User Identity and Purpose: Users must not create accounts under false identities, misrepresent their occupational role, affiliation, or purpose of access. Any such misuse constitutes unauthorised access and a material breach of these Terms. NHS SINGLE SIGN-ON (SSO) CardMedic supports NHS Single Sign-On (SSO) to provide healthcare professionals with secure, streamlined access to the platform. This integration ensures compliance with NHS security standards and facilitates authentication using NHS credentials, reducing the need for multiple logins and enhancing user experience while maintaining robust data protection measures. YOUR SUGGESTIONS AND COMMENTS You hereby grant CardMedic a non-exclusive license to use, reproduce, edit and authorise others to use any of your suggestions or comments that may be useful to us in the improvement of our website, web application and mobile application, and content (in any and all forms, formats or media). THIRD PARTY LINKS, CONTENT AND WEBSITES We link to some third party sites from our website, web application and mobile application. While we strive to provide only quality links to useful and reliable websites, we have no control over the content and nature of third party websites and take no responsibility (and decline all liability) for the content on any third party website. A link to another website does not imply a recommendation for all the content found on these websites and we may remove a link to a third party site at any time with no notice. Please be also aware that any third party website will be subject to their own policies and terms and you should consult the general terms and conditions of each website. INTERPRETER ACCESS AND THIRD-PARTY SERVICES CardMedic may enable access to interpreters through integrated third-party platforms or white-labelled solutions. Where such services are provided: - CardMedic acts solely as a facilitator and does not control the quality, availability, or performance of third-party interpreters. - Third-party providers are responsible for compliance with applicable laws, professional standards, and confidentiality obligations. - CardMedic will take reasonable steps to ensure that any third-party interpreter service integrated into our platform meets minimum security and privacy standards, but we do not accept liability for their acts or omissions. - Users engaging interpreter services through CardMedic remain responsible for ensuring that such services are appropriate for their clinical context. SERVICE COMMUNICATIONS, NOTIFICATIONS & EMAILS By creating an account on CardMedic, you agree to receive essential communications related to your use of the service. These include account setup confirmations, security alerts, important operational messages, and requests for feedback (such as product surveys) intended to help us improve the functionality and user experience of the platform. These are not marketing communications, notifications or emails and are necessary for us to deliver, maintain, and enhance the service. DISCLAIMER FOR CARDMEDIC If you require any more information or have any questions about our disclaimer, please feel free to contact us by email at info@cardmedic.com. All the information and content on this website at https://www.cardmedic.com/, web application at https://app.cardmedic.com/ and mobile application at Apple: https://apps.apple.com/gb/app/cardmedic/id1510011459 and Google Play: https://play.google.com/store/apps/details?id=com.cardmedic.app is published in good faith and for general information purpose only. The website, web application and mobile application do not provide medical advice and are not intended to be a substitute for professional medical advice, diagnosis or treatment from a qualified medical doctor or other qualified health care worker. You should never delay seeking medical advice or disregard professional medical advice based on any of the content of this website, web application or mobile application. Any action you take on the content you find on the website, web application or mobile application, is strictly at your own risk. The content of the website, web application and mobile application are provided “as is”. CardMedic does not represent nor guarantee the information on the website, web application or mobile application are fault or error free, comprehensive, up to date or accurate although it is believed to be correct at the time of creation and publication on the website, web application and mobile application. The website, the website contents, web application and web app contents, mobile application and mobile application contents includes sections which are provided free of charge and as such CardMedic does not guarantee its uninterrupted availability, nor any service level, nor that the service is free of any virus. To the maximum extent permitted by applicable law and taking into account that sections of the website, web application, mobile application and their content are provided free of charge, CardMedic, it’s directors and employees (i) expressly exclude all representations and warranties of any kind (whether express, implied or statutory) as to the completeness, reliability and accuracy of any of the content of the website, web application and mobile application; and (ii) shall not be held responsible or liable for any direct, indirect or consequential losses or damages, expenses or other claims howsoever arising out of actions taken by you (or any third party) in connection with the content of the website, web application or mobile application, or your use of (or inability to use) the website, web application or mobile application (or any third party’s use of (or inability to use) the website, web application or mobile application). CardMedic, its directors and employees, exclude all liability for third party website content, web application content and mobile application content, or for any liability, damages or expenses howsoever incurred in relation to any link to the third party content from the website, web application or mobile application. Nothing in this disclaimer will limit or exclude our or your liability for death or personal injury; limit or exclude our or your liability for fraud or fraudulent misrepresentation; limit any of our or your liabilities in any way that is not permitted under applicable law; or exclude any of our or your liabilities that may not be excluded under applicable law. The limitations and prohibitions of liability set out in this section and elsewhere in these Terms and Conditions: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.